Case Study: AmorePacific achieves 99% service levels and 20% lower raw materials inventory with Demand Driven Technologies' Replenishment+

AmorePacific - Customer Case Study

AmorePacific Corp., a global beauty and health company with 30 brands, was struggling to improve supply chain planning despite years of MRP/ERP investments. Its forecast accuracy was unreliable at under 10%, and the purchasing team often had to rely on short-term workarounds rather than the sales forecast. Demand Driven Technologies helped address these issues with Replenishment+ and DDMRP buffer positioning logic.

Using Demand Driven Technologies’ Replenishment+, AmorePacific added buffering at raw material warehouses, set up buffer profiles for about 1,500 raw material items, and used dynamic buffer management to adjust lead times for Chinese New Year disruptions. As a result, the purchasing response rate for packing materials rose from 60% to 90%, service levels increased to 99%, and raw materials inventory was reduced by 20%, significantly improving order management and reducing shortages and stockouts.

AmorePacific