Case Study: 9Wood achieves 98%+ on-time delivery and cuts lead times with Demand Driven Technologies’ Intuiflow

9Wood cuts lead times from 10 to 3 weeks with Demand Driven Technologies

9Wood, a U.S. manufacturer of custom suspended wood ceilings and walls, faced significant challenges due to its engineer-to-order model. With every job being unique and construction schedules being uncertain, the company struggled with long lead times and an on-time delivery rate of only 50-60%. To compete, they needed to improve speed and reliability and partnered with Demand Driven Technologies to implement their Intuiflow solution.

Demand Driven Technologies' Intuiflow served as a planning and execution backbone, enabling targeted operational changes. These included transforming the finishing process, decoupling operations with a production buffer, and reserving capacity for urgent work. As a result, 9Wood reduced lead times from 10 weeks to 3 and achieved an on-time delivery rate of over 98%, allowing them to launch a guaranteed shipment program with an on-time guarantee.

9Wood