Case Study: Platinum Outdoor Concepts boosts reviews and social media visibility with Deluxe Reviews Promoter

Platinum Outdoor Concepts optimizes online visibility with reviews and social

Platinum Outdoor Concepts, a Kansas City-area landscaping and outdoor lighting business, wanted to strengthen its online reputation and save time managing customer feedback. The company had been asking customers for reviews manually after each project, but needed a faster way to collect reviews and support its growing social media presence. Deluxe provided Reviews Promoter to help streamline the process.

With Deluxe’s Reviews Promoter, Platinum Outdoor Concepts could send mass text or email review requests, route positive reviews to Facebook or the website, and manage reviews, comments, and social posts from one platform. The result was 41 new reviews, a 26% increase in reviews across all platforms, a 157% increase in daily Facebook Business Page views, a 225% increase in recommendations, and an average of 12 new Facebook followers per month, raising total followers by 7%.

Platinum Outdoor Concepts

Dave Woodring

Platinum Outdoor Concepts