Case Study: FIT Agency achieves measurable ROI and improved payment efficiency with Deluxe Payment Exchange

FIT Agency saves 25% in labor costs with Deluxe Payment Exchange

FIT Agency, a New Jersey-based title company, faced significant challenges with wire fraud and the inefficiencies of outdated payment processes common in the real estate industry. Founder Kristine Mediate sought a secure and modern payment solution from Deluxe that would protect her company from security risks while improving the experience for her customers and vendors.

By implementing Deluxe Payment Exchange, specifically its eChecks product integrated with AccuTitle’s TitleFusion software, FIT Agency streamlined its disbursement process. The solution from Deluxe provided same-day funding, which became a competitive advantage. The results were substantial, with the company saving approximately $42,000 annually, which equates to a 25% reduction in labor costs, while staff were freed to focus on higher-value tasks.

FIT Agency