Deluxe
47 Case Studies
A Deluxe Case Study
OmniFund, a cloud-based payments platform founded in 1997, needed a better way to support its remote deposit capture and point-of-sale check scanning for healthcare customers. Its previous scanner depended on outdated Internet Explorer and ActiveX controls, creating installation hassles, browser incompatibility, and heavy support demands that threatened an important revenue stream.
Deluxe provided driverless network check scanners, including the RDM EC9600i, that worked with any web browser and were easy to integrate, install, and support. With Deluxe, OmniFund cut customer installation time by 50 to 75 percent, reduced equipment support calls by 95 percent, and gave healthcare clients a simpler, more flexible scanning experience.
Jack Fisher
Support Lead