Case Study: Bangor Savings Bank improves Canadian deposit efficiency with Deluxe Remote Deposit Capture

Bangor Savings Bank debuts RDC for Canadian items

Bangor Savings Bank, a community bank headquartered in Bangor, Maine, wanted to improve the experience for business customers depositing Canadian checks. Its existing remote deposit capture process handled U.S. items well, but Canadian paper checks created delays, foreign exchange risk, manual courier transport, and slower cash flow. Deluxe provided the remote deposit capture solution used in the case study.

Deluxe helped Bangor Savings Bank enhance its RDC platform to read Canadian routing numbers and enable Canadian check deposits at the branch and through remote deposit capture. The bank was able to create separate electronic processing for U.S. and Canadian items, eliminate manual handling and stranded deposits, and speed funding and issue resolution. The result was faster cash flow for customers, next-day funding from the correspondent bank, and a new income stream for the bank.

Bangor Savings Bank

Jaime Shapiro Berg

Director of Treasury and Payment Service