Case Study: Web Design Solutions Ltd. achieves real-time project visibility and streamlined studio management with Deltek trafficLIVE

Web Design Solutions Ltd. - Customer Case Study

Web Design Solutions Ltd. (WDSL) is a Belfast-based digital design agency of eight staff that builds content-managed corporate websites and eCommerce solutions for the retail and fashion sectors. Before adopting trafficLIVE they relied on six separate systems (Basecamp, a simple timesheet tool, Microsoft Dynamics, Word/Excel quoting, Sage and a bespoke ticketing tool), which created disconnected workflows, heavy admin, unreliable timesheets, poor visibility into project profitability and scheduling, and slow manual reporting.

WDSL moved to trafficLIVE as a single studio management system, switching off legacy tools and adopting integrated project management, timesheets, quoting and scheduling. The result was real-time visibility into timesheets and project costs, automated task scheduling, faster reporting, reduced administrative overhead, quick user adoption thanks to an intuitive interface, and responsive support—improving studio efficiency and profitability.

Web Design Solutions Ltd.

Nigel Brown

Technical Director