Case Study: Quality Research achieves a 1,000% increase in payroll efficiency and scalable project management with Deltek

Quality Research - Customer Case Study

Quality Research, a Huntsville-based defense contractor that grew from a handful of projects in the 1990s to around 100 projects and more than $60M in revenue by 2002, faced escalating administrative strain: massive spreadsheets for timekeeping and billing, slow and error-prone payroll and billing cycles, and growing DCAA audit burdens that threatened project profitability and timely reporting.

Quality Research implemented Deltek Time Collection and Deltek Costpoint to automate timekeeping, billing and job costing. The change enabled weekly posting for roughly 100 projects, delivered a 1,000% improvement in payroll efficiency, increased data accuracy and near‑real‑time project visibility for managers, reduced errors and accounting workload, and even cut a 401(k) processing task from a full day to about 10 minutes.

Quality Research

Heather Wilbanks

Accountant