Case Study: Hill & Knowlton EMEA achieves 50% more analysis time and improved capacity planning with Deltek

Professional capacity planning brings vital efficiency gains

Hill & Knowlton EMEA, a leading international communications consultancy with 900+ staff across Europe, the Middle East and Africa, needed to replace inefficient, spreadsheet-based capacity planning. With offices ranging from small to large and fluctuating client demands, the firm lacked real-time visibility and an integrated process to ensure the right billable skills and capacity were available across teams, projects and geographies.

They implemented Deltek People Planner (with Deltek Maconomy) to centralize planning, enable immediate scenario analysis and integrate daily, monthly and quarterly workflows. The change eliminated separate systems and single-entry errors, increased time spent on analysis and management from roughly 10–20% to 50%, and delivered better resource utilization, reporting and profitability as the solution is rolled out office by office.

Hill & Knowlton EMEA

Jon Mostyn

Worldwide Business Consulting Director