Deltek
188 Case Studies
A Deltek Case Study
Creative Spark is a 15‑person full‑service creative agency in Manchester that produces print, digital and video campaigns for clients including Sony, Universal Music, Manchester United and the BBC. As the agency grew it outgrew a patchwork of tools (Harvest, Basecamp, Streamline and many Excel sheets), which left planning and scheduling weak—so senior account manager Barbs Darling led the search for a lean, flexible project and workflow system.
They implemented Deltek’s trafficLIVE, a browser‑based, agency‑focused platform that links CRM, quoting, scheduling and invoicing in one place. Adoption has been agency‑wide, improving job visibility, reducing over‑servicing and giving real‑time data to inform decisions; while they’re still rolling out features, trafficLIVE has already streamlined workflows and increased commercial awareness across the business.
Barbs Darling
Senior Account Manager