Case Study: SulAmérica Seguros achieves scalable SSO and 100% application availability with Delinea

SulAmérica Selects Centrify Identity Service for Its Ability to Scale to Thousands of Users

SulAmérica, one of Brazil’s largest insurers founded in 1895 with millions of customers and thousands of employees and partners, faced a critical scaling challenge: its on‑premises single sign‑on system required many servers, stalled during morning login spikes, and lacked key controls such as blocking access outside business hours. The company needed a scalable, supported solution that could handle about 7,000 users (5,000 employees plus 2,000 third‑party collaborators) and deliver a few customized features to meet legal and operational requirements.

SulAmérica selected the cloud‑based Centrify Identity Service, which implemented a custom business‑hours access control and was deployed in two weeks. The migration delivered 100% availability for core apps like Google Apps, improved productivity, and enabled broader security measures—multi‑factor authentication, per‑app policies, planned self‑service password reset (to cut help desk tickets), and evaluation of enterprise mobility and App Gateway capabilities for wider rollout.

SulAmérica Seguros

Alessandro Rodrigues De Figueiredo

Chief Information Security Officer