Case Study: Simply Healthcare achieves instant Office 365 federation and negligible password‑reset tickets with Delinea

Simply Healthcare Leverages Centrify Identity Service to Ease Switch to Office 365

Simply Healthcare Plans, a Florida-based HMO serving over 200,000 members, experienced rapid growth that strained its IT infrastructure and drove a shift from on‑premises Microsoft to Office 365. The IT team needed identity federation and single sign-on across many SaaS apps, fewer password‑reset help desk tickets, faster employee onboarding, and stronger HIPAA-compliance reporting.

Working with SoftwareOne, Simply evaluated AD FS but chose Centrify Identity Service (with a Jump Start implementation) as a turnkey federation and SSO solution. Centrify federated Office 365 in minutes, avoided the cost and complexity of building AD FS, cut deployment time, made password‑reset tickets negligible, simplified onboarding via pre‑assigned roles, and improved auditing/reporting for HIPAA compliance.

Simply Healthcare

Richard Smith

Director of IT Infrastructure And Network Operations