Case Study: National Law Firm achieves reduced risk, increased efficiency, and stronger client confidence with Delinea Secret Server

National Law Firm Leverages Secret Server Reduce risk, increase efficiency, and build client confidence

A national law firm with 550 employees across nine offices, serving healthcare organizations, Fortune 500 companies, and international clients, faced insecure and inefficient credential practices—plain‑text passwords, credentials tracked in Word/Excel, undocumented changes, and heavy admin overhead. Microsoft LAPS didn’t fit their environment, support staff spent too much time hunting for access, and the firm needed a user-friendly Privileged Access Management (PAM) solution with mobile capabilities to meet audit and cyber‑insurance requirements.

They deployed Delinea Secret Server, an encrypted vault that delivered enterprise‑scale PAM, easy deployment, mobile management, automated password generation/rotation, and centralized auditing. The firm enforced least‑privilege access, removed LAPS limitations, integrated automated scans and service workflows, and created one searchable source of truth—resulting in faster maintenance, stronger audit trails, increased client confidence, and simpler cyber‑insurance assessments.