Case Study: London Hydro achieves a secure, cloud-based infrastructure with Delinea

Centrify Securely Enables London Hydro’s Move to the Cloud

London Hydro, the local electricity distributor for London, Ontario serving about 152,000 customers, needed to modernize cautiously while keeping service reliable. The utility sought a cloud-ready identity management solution that would deliver single sign‑on for ERP and mobile field apps, reduce password resets and IT workload, and add multi‑factor authentication without hindering field productivity.

After evaluating several vendors, London Hydro selected Centrify Identity Service for consistent access control, SSO and MFA. The rollout enabled a secure, cloud‑first infrastructure, cut service desk calls, improved field productivity through mobile apps and rugged laptops, revealed useful MDM capabilities, and positioned London Hydro as a model other LDCs are now evaluating.

London Hydro

Mike Flegel

Cyber Security Specialist