Case Study: Canadian Automobile Association (CAA) achieves rapid SSO deployment, $30K/year savings and cross‑platform access with Delinea

Centrify Identity Management helps drive productivity and cost savings for CAA

The Canadian Automobile Association (CAA), a federation of nine clubs with 140 offices serving six million members, was relying on an aging in‑house application that required Internet Explorer 8 to manage access to some 200 websites. The legacy tool lacked centralized management, proper authentication, and cross‑platform support, preventing a needed operating‑system upgrade and the rollout of mobile productivity tools; rebuilding the app to meet modern requirements was estimated to cost tens of thousands of dollars.

Centrify delivered a cloud‑based identity management solution with Active Directory integration, single sign‑on, and cross‑browser/device support, implemented in under two weeks and covering 75% of sites via add‑ons without vendor contact. The deployment cut licensing and help‑desk costs (about $30,000/year), delivered rapid ROI, improved security and auditing, enabled an OS upgrade and mobile apps, and provided reporting and role‑based access controls that CAA is now extending across the enterprise.

CAA

Jarrett Swereda

Senior Business Analyst