Case Study: Abacus Group achieves scalable credential protection and rapid provisioning with Delinea Secret Server

Abacus Group secures aggressive growth with PAM enterprise capabilities from Thycotic

Abacus Group is a managed service provider that delivers hosted IT solutions to more than 350 alternative investment firms. Rapid regional growth and complex client compliance requirements exposed gaps in privileged credential management: the company needed secure storage, role-based access, auditing, and scalable processes to manage up to 3,000 daily passwords across hybrid environments.

Abacus deployed Thycotic’s Secret Server, starting with a quick free trial and expanding to automate user provisioning, 30-day password rotation, offboarding procedures, and removal of hard-coded credentials. The solution closed credential gaps, accelerated client onboarding, and improved help-desk efficiency—reducing provisioning from a week to about 10 minutes and freeing the equivalent of two engineering positions—while achieving broad company adoption and stronger compliance reporting.

Abacus Group

Paul Ponzeka

Managing Director of Engineering