Case Study: Western Australia Department of Planning, Lands and Heritage streamlines land use consultations with Delib's Citizen Space

Western Australia Department of Planning, Lands and Heritage - Customer Case Study

The Western Australia Department of Planning, Lands and Heritage needed a centralized and standardized system to manage public consultations for its numerous and significant land use amendment and rezoning applications. The department, responsible for planning and managing land for the entire state, sought to make this process more efficient for its staff and more accessible for the public to find and comment on proposals.

The department implemented Delib's Citizen Space to run all of its public consultations. This solution provided a standardized template for publishing consultations, making the process faster and more convenient. Delib's platform enabled the public to complete an end-to-end process of discovering, understanding, and commenting on applications in a single, straightforward interaction.

Western Australia Department of Planning, Lands and Heritage