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127 Case Studies
Case Study: WA Environmental Protection Authority streamlines regulatory consultations with Delib Citizen Space
A Delib Case Study
WA Environmental Protection Authority - Customer Case Study
The Western Australia Environmental Protection Authority needed to manage its formal "comment on referrals" process, a recurring regulatory procedure for gathering citizen and stakeholder evidence on proposed environmental developments. They partnered with Delib and used its Citizen Space platform to handle this high-volume online engagement.
By implementing Delib's Citizen Space, the agency established a simple and clean online system for consultations, which sometimes generate thousands of responses. The Delib solution saved the organization significant time and helped establish a clear internal cultural standard for how online consultations should be run.
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