Case Study: Transport for West Midlands achieves informed public consultation for Sprint with Delib's Citizen Space

Transport for West Midlands - Customer Case Study

Transport for West Midlands needed an efficient and unified platform to consult the public across its entire combined authority area on a major new transport project called 'Sprint'. They faced the challenge of gathering informed input from residents across multiple councils and boroughs for this large-scale initiative.

Using Delib’s Citizen Space platform, the team embedded images and interactive maps to ensure respondents were well-informed. Features like question routing streamlined the process for citizens. Delib’s solution provided comprehensive analytics, enabling the team to identify trends and deliver clear, categorized feedback to the public. The successful consultation ensured the Sprint project remained on target for completion in time for the 2022 Commonwealth Games.

Transport for West Midlands