Case Study: Torfaen County Borough Council engages residents on climate and litter issues with Delib Dialogue

Torfaen County Borough Council - Customer Case Study

Torfaen County Borough Council, a local government serving 90,000 residents in south Wales, faced a challenge in moving beyond top-down consultations to foster more open community engagement on environmental issues. They partnered with Delib to use its Dialogue platform, a tool designed to facilitate constructive public conversations.

Delib's solution provided a configurable and moderated platform where residents could submit and discuss ideas. This approach successfully generated thoughtful and considered suggestions from the community on climate change and litter, giving the council valuable material to work with. The results demonstrated a highly engaged public passionate about preserving their area's natural beauty.

Torfaen County Borough Council