Case Study: the Scottish Government drives a national COVID-19 conversation with Delib's Dialogue

The Scottish Government - Customer Case Study

the Scottish Government faced the challenge of seeking relevant public opinion on easing COVID-19 lockdown measures. They needed to run a best-practice crowdsourcing exercise that would engage citizens on specific, relatable topics, rather than broad general questions.

The vendor Delib provided their Dialogue platform to host this national conversation. The solution was widely promoted, resulting in over 4,000 ideas and 16,000 comments submitted in just one week. The high-quality, moderated discussion provided the Scottish Government with thoughtful public input, demonstrating their commitment to working openly during the pandemic.

The Scottish Government

Christian Storstein

Digital Engagement Manager