Case Study: The City of Edinburgh Council gains richer citizen input with Delib Dialogue

The City of Edinburgh Council gathers hundreds of citizen ideas with Delib

The City of Edinburgh Council sought to expand its public consultation methods beyond traditional engagement to gather more diverse input on its budget and services, moving past limited feedback from standard surveys. To achieve this, they turned to Delib and implemented their Dialogue platform.

Using Delib's Dialogue, the Council ran multiple online challenges that allowed citizens to submit and discuss ideas, resulting in hundreds of unique insights on topics from transport to littering. The platform provided rounder feedback than simple support or opposition and served as a useful sounding board for existing ideas. Delib's solution was used alongside other methods, and the insights gathered were fed directly into the Council's decision-making processes.

The City of Edinburgh Council