Case Study: SEPA streamlines environmental consultations with Delib's Citizen Space

SEPA manages 110,000+ democratic activities with Delib

The Scottish Environment Protection Agency (SEPA) faced the challenge of managing a high-volume, complex public consultation program for diverse industrial permit applications. As Scotland's environmental regulator, SEPA needed to ensure robust technical scrutiny while providing meaningful opportunities for participation to both expert stakeholders and local communities. They used Delib's Citizen Space platform to address this challenge.

Delib implemented Citizen Space to create a comprehensive consultation hub for SEPA, providing structural consistency and handling administrative complexity. The solution enabled SEPA to manage dozens of simultaneous consultations with high standards of presentation and accessibility across all permit types. This consistency allowed regular stakeholders to focus on substantive issues and provided transparency for communities concerned about industrial development patterns.

SEPA