Case Study: Scottish Parliament strengthens public engagement with Delib's Citizen Space

Scottish Parliament - Customer Case Study

The Scottish Parliament, elected by the people of Scotland, needed to effectively run 'Calls for Views' to gather evidence from the public and hold the government accountable. This process was central to their committee-based legislature, which scrutinizes legislation and conducts inquiries. To manage this public engagement, they sought a clear and transparent digital solution, turning to the vendor Delib and adopting its Citizen Space platform.

Delib implemented its Citizen Space technology to facilitate the Scottish Parliament's engagement. The solution enabled the efficient collection, analysis, and reporting of public views, even accepting submissions in languages like Gaelic and Scots. The measurable impact was significant; the Parliament published 34 Calls for Views in under two years, using the public evidence to inform and update legislation, such as toughening penalties in the Animals and Wildlife Act.

Scottish Parliament