Case Study: Scottish Borders Council turns 301 consultation responses into an adopted active travel strategy with Delib's Citizen Space

Scottish Borders Council turns 301 consultation responses into an adopted strategy with Delib

Scottish Borders Council needed to gather meaningful public feedback on their Draft Active Travel Strategy to identify improvements and prioritize routes. They required a way to reach a broad audience and collect structured feedback that could be incorporated into the final strategy, turning to Delib's Citizen Space platform to achieve this.

Using Citizen Space, Delib provided the council with a platform to run their consultation, which received 301 responses. This feedback was analyzed and incorporated into an updated version of the strategy, leading to its formal adoption in October 2025. The solution successfully turned extensive community input into an adopted council policy.

Scottish Borders Council