Case Study: Reading Borough Council achieves more inclusive highways consultation with Delib’s Citizen Space

Reading Borough Council engages 3,500 residents and gathers 1,000 responses with Delib

Reading Borough Council faced the challenge of modernizing its transport infrastructure and wanted to ensure its long-term Transport Strategy 2036 was shaped by continuous and meaningful public input. The council used Delib's Citizen Space platform to facilitate this ongoing community engagement.

Delib's solution enabled the council to run multiple phases of digital consultation, gathering input from thousands of residents. This feedback directly influenced major decisions, such as how to allocate a £1 million Active Travel Fund, and helped create a 'virtuous cycle' of engagement that built public trust. The process was instrumental in developing a strategy focused on climate action and net zero carbon targets.

Reading Borough Council