Case Study: Norfolk County Council achieves simpler, more inclusive consultation management with Delib's Citizen Space

Norfolk County Council runs 250+ consultations with Delib

Norfolk County Council, which has a dedicated consultation team, needed a robust tool to manage a high volume of responses for its numerous and complex public consultations. They turned to Delib and its product, Citizen Space, to help them reach a broad demographic of citizens effectively.

Delib implemented Citizen Space, which provided a simple admin experience and powerful analysis features like response tagging and filtering. This solution enabled Norfolk County Council to run over 250 consultations, many receiving thousands of responses, and efficiently use that citizen feedback to inform critical decisions.

Norfolk County Council