Case Study: Metro South Health crowdsources better healthcare with Delib Dialogue

Metro South Health crowdsources nearly 100 ideas per jam with Delib

Metro South Health, a major provider of public health services in Australia, faced the challenge of continuously improving its services for a vast and diverse population. Their existing formal consultations were insufficient, so they turned to vendor Delib and their product, Dialogue, to crowdsource practical ideas from the ground up.

Delib's platform hosted "ideas jams" which attracted nearly 100 submissions per challenge from patients, the public, and experts. This approach generated a rich body of stakeholder insight, enabling Metro South Health to select the strongest ideas for real-world development and make their services more accessible, efficient, and effective for their communities.

Metro South Health