Case Study: London Borough of Waltham Forest boosts consultation engagement with Delib’s Budget Simulator

London Borough of Waltham Forest - Customer Case Study

The London Borough of Waltham Forest wanted to consult residents on its budget and priorities after previous online consultations proved difficult to use, resulting in low response rates. Their challenge was to boost participation and help citizens better understand the complex financial decisions involved. To address this, they partnered with vendor Delib.

Delib's Budget Simulator provided a user-friendly solution that made the consultation process easy to understand and complete. This approach was highly successful, garnering over 1,200 responses and helping residents appreciate the challenges of budget setting. The results were compiled into a public report, demonstrating a significant improvement in engagement for Waltham Forest.

London Borough of Waltham Forest

Carla Seabury

Insight and Consultation Manager