Case Study: London Borough of Redbridge Council engages residents on carbon-neutral priorities with Delib Simulator

London Borough of Redbridge Council - Customer Case Study

London Borough of Redbridge Council faced the challenge of engaging the public on its complex climate emergency strategy. The council needed to consult citizens on difficult carbon budget trade-offs without overwhelming them with information. They turned to Delib and used its Simulator product to transform this complex consultation into an interactive and accessible process.

Delib's Simulator allowed residents to allocate a limited carbon budget across different categories, with each choice revealing its real-world consequences. This approach provided the council with uniquely informed insights into public priorities while helping citizens understand the complexity of the decisions involved. The tool was praised for being easy to set up and generated valuable qualitative feedback, with one resident noting how it highlighted the difficulty of setting lower priorities.

London Borough of Redbridge Council

Victoria Lewis

Policy Assistant