Case Study: London Borough of Hounslow Council gathers resident transport priorities with Delib

London Borough of Hounslow Council - Customer Case Study

The London Borough of Hounslow Council worked with Delib to gather public feedback on its draft Transport Strategy, known as the Local Implementation Plan (LIP). The challenge was to create a public consultation that was straightforward and accessible for residents, encouraging high participation without requiring a complex or lengthy survey process.

Delib implemented a user-friendly digital consultation platform that used simple, open-ended questions to gauge resident priorities. This streamlined approach allowed the council to open up the process and efficiently collect essential public input in just a handful of questions.

London Borough of Hounslow Council