Case Study: Independent Review of Disability and Autism MHA achieves accessible, transparent public consultation with Delib Citizen Space

Independent Review of Disability and Autism MHA - Customer Case Study

The Independent Review of Disability and Autism MHA (IRMHA) in the UK needed to conduct a public consultation for its review of the Mental Health Act. Their key challenge was to effectively gather feedback from a specific demographic, including vulnerable individuals with autism and learning disabilities, their carers, and professionals, while ensuring the process was fully accessible and transparent.

Delib's Citizen Space provided the ideal solution. Its accessibility features, including WCAG 2.1 compliance and support for easy-read documents, allowed IRMHA to run their consultation in a highly inclusive manner. Using Delib's platform, IRMHA published responses for transparency and configured their hub for clear navigation. The result was a successful consultation that received a strong demographic mix of respondents and was lauded as "the most accessible review of a law that we are aware of," all completed in a relatively short six-week period.

Independent Review of Disability and Autism MHA