Case Study: Government of Northern Ireland streamlines online consultations with Citizen Space by Delib

Government of Northern Ireland - Customer Case Study

The Government of Northern Ireland needed to efficiently manage public consultations across its various departments, including for sensitive environmental issues like forest planning and ash dieback disease. To address this, they implemented Citizen Space, a digital consultation platform from vendor Delib.

Delib's solution provided a central, simple platform for the government to run online consultations and, crucially, to provide consolidated feedback to participants about the concerns raised and the department's responses. This has made Citizen Space the Northern Ireland Civil Service's preferred surveying tool, enabling effective public engagement as a key part of their policy-making process.