Case Study: Glasgow City Council achieves informed feedback on a 10-year transport plan with Delib’s Simulator

Glasgow City Council uses Delib’s Simulator for a 10-year transport plan with 30-point resident feedback

Glasgow City Council faced the challenge of consulting residents on a complex 10-year transport plan. They needed to demonstrate intricate trade-offs, like balancing emissions reductions and infrastructure improvements within budget constraints, without overwhelming citizens with technical documents. The council used Simulator, a digital prioritization tool from vendor Delib, to tackle this.

Delib's Simulator allowed residents to allocate points across different transport categories via sliders, with each adjustment showing real-time consequences. This approach generated rich, informed feedback from respondents who required no prior knowledge. The solution effectively helped Glasgow City Council engage citizens on the difficult choices involved in reaching their goal of becoming carbon-neutral by 2030.

Glasgow City Council