Case Study: Environment Agency strengthens flood management consultation with Delib’s Citizen Space

Environment Agency gathers 345 responses with Delib for flood management consultation

The Environment Agency, a UK government body, faced the challenge of creating a long-term flood and coastal erosion management strategy. They had a statutory obligation to consult widely with various authorities and the public, requiring a centralized method to gather detailed feedback. To meet this need, they used Citizen Space, a digital consultation platform from Delib.

Using Delib's survey tools, the Environment Agency collected both quantitative and qualitative responses from 345 individuals and groups. The solution successfully provided valuable insights into public sentiment, revealing strong overall favorability towards the proposed strategy. This positive outcome was attributed in part to the effective engagement process facilitated by Delib's platform.

Environment Agency