Case Study: Environment Agency consolidates consultations and public information with Delib’s Citizen Space

Environment Agency centralizes 70 consultations with Delib

The Environment Agency faced the challenge of consolidating its extensive public consultation activity, with approximately 70 consultations open at any given time on a wide range of environmental projects. They needed a single platform to manage this high volume of work and make it easily accessible to the public. They chose Citizen Space from Delib to serve as this central hub.

Delib's Citizen Space provided the ideal solution, allowing the Environment Agency to gather all consultations in one place for easy public search and access. The platform also enabled different departments to manage consultations individually. Beyond formal consultations, the agency used Citizen Space's features to share pre-consultation information and provide detailed project feedback, ensuring the public remained well-informed. This multi-faceted use of the platform significantly enhanced their public engagement efforts.

Environment Agency