Case Study: Dublin City Council achieves more accessible spatial planning consultations with Delib's Citizen Space

Dublin City Council boosts accessible consultations with Delib, supporting 11 million responses

Dublin City Council faced the challenge of consulting its rapidly growing population on complex spatial planning matters, which often relied on dry, technical documents that were inaccessible to the public. They needed a platform from vendor Delib that could easily reach citizens and adapt to the organization's changing needs over time.

Delib implemented its Citizen Space platform, which allowed the council to embed rich media like interactive maps and videos directly into consultations, making proposals visually clear. The solution enabled Dublin to run high-quality, accessible consultations on projects like cycle routes, which were pleasant for the public to use. Delib's platform also provided unlimited admin users, allowing widespread use across different departments and greatly improving both the quality and quantity of consultations run by the council.

Dublin City Council