Case Study: Clackmannanshire Council improves public engagement with Citizen Space by Delib

Clackmannanshire Council - Customer Case Study

Clackmannanshire Council needed to improve its public engagement and found that coordinating multiple surveys was a frustrating and time-consuming process. They sought a more cohesive strategy and turned to Delib for a solution, adopting their Citizen Space product.

By implementing Delib's Citizen Space, the council created a single, central place to manage all of its online consultation activity. This new approach changed how they engage with stakeholders and residents, leading to the development of a consultation toolkit and staff training. The council reported a positive cultural shift with improved expectations and proficiency in public engagement, with a staff member highly recommending Delib.

Clackmannanshire Council