Case Study: City of Austin engages 1,200 residents in budget development with Delib's Property Rates Simulator

City of Austin drives 1,200 budget responses with Delib

The City of Austin, Texas sought valuable community input for its annual budget development process. Their challenge was to effectively engage residents to give ideas on how funding should be allocated across different service areas. To meet this challenge, they worked with Delib and used a Property Rates Simulator.

Delib's online simulator provided an accessible and intuitive way for residents to participate from home, including those using mobile devices and screen readers. The solution drove significant engagement; a promotional video on Facebook received over 50,000 views, which contributed to the city receiving 1,200 responses on the budget. According to Austin's Deputy CFO, the tool served to educate the community and added value to their budget process.

City of Austin, Texas