Case Study: Cheshire West and Chester Council achieves clearer residents’ budget priorities with Delib Budget Simulator

Cheshire West and Chester Council - Customer Case Study

Cheshire West and Chester Council faced a £57 million budget reduction challenge, requiring difficult decisions that would impact local services. To make informed choices, they needed to start an honest dialogue with residents about their views and priorities. They partnered with Delib and utilized its Budget Simulator as a key part of their approach.

Delib's solution was integrated into the council's extensive 'Let's Talk' consultation. The Budget Simulator effectively visualized the financial challenges and was viewed by 4,000 people, with hundreds completing the full budget-balancing exercise. This provided the council with valuable real-time analysis and an accurate picture of resident priorities, which directly informed the creation of their new Council Plan and budget. Delib’s tool helped the consultation achieve a higher response rate and revealed that residents were generally supportive of a council tax increase.

Cheshire West and Chester Council

Samantha Dixon

Leader