Case Study: BekaertDeslee boosts admin efficiency with delaware BeLux RPA solutions

Why and how BekaertDeslee explores RPA to optimize administration

BekaertDeslee, a Belgian manufacturer of high-quality mattress covers, sought new ways to optimize its administrative processes and empower its employees. The company's innovative leadership was driven to explore robotic process automation (RPA) to accelerate tasks and free up its IT team to focus on core SAP functionalities. They partnered with vendor delaware BeLux to investigate this technology.

delaware BeLux developed a proof of concept for an RPA solution aimed at enhancing BekaertDeslee's BD Cloud customer configuration platform. The solution automated the process of generating all possible combinations of fabrics and patterns, a task too vast for humans to complete efficiently. While specific metrics are not provided, the implementation by delaware BeLux is described as a successful first step. It demonstrated how RPA could improve productivity, operate 24/7 across global branches, and eliminate human error on repetitive tasks, allowing staff to focus on more valuable and fulfilling work.

BekaertDeslee