Case Study: TOMRA Food cuts expense processing time and improves compliance with SAP Concur and delaware BeLux

TOMRA Food cuts expense processing time and drives compliance with SAP Concur

TOMRA Food, a global manufacturer of sensor-based sorting machines and post-harvest solutions for the food industry, was struggling with a slow, manual paper-based travel and expense process across its many international teams. The company faced backlogs, errors, poor visibility, and compliance challenges, especially around VAT reclaim, and turned to delaware BeLux for help implementing SAP Concur Expense.

delaware BeLux implemented SAP Concur with mobile receipt capture, automated expense coding, credit card matching, approval workflows, and VAT rules that worked with TaxBack International. The new process reduced manual work, enabled faster submissions and reimbursements from anywhere, and improved VAT compliance from 10% to 40% in the first months after go-live, while also giving TOMRA Food better spending insight and easier compliance management.

TOMRA Food

Danielle Gidley

Financial Managers