Case Study: Red Cross Flanders improves reliability and reduces costs with delaware BeLux and Microsoft Dynamics 365

Red Cross Flanders chooses Microsoft Dynamics 365 in the cloud

Red Cross Flanders faced a challenge when its heavily customized, legacy IT system was scheduled to be phased out by its sole supplier. This created an urgent need for a new, reliable solution that would reduce maintenance costs by enabling a multi-supplier system and address internal IT concerns about cloud reliability and control.

delaware BeLux implemented Microsoft Dynamics 365 in the cloud for the nonprofit, ensuring a smooth integration that met the original January 2018 go-live date. The solution provided digital workflows and enabled remote access, setting the stage for improved efficiency and hassle-free telework. delaware BeLux also guided the customer to align its processes with the standard software, establishing a foundation for future cloud expansion into other areas of the organization.

Red Cross Flanders

Karolien Geudens

Financial Director & Data Protection Officer