Case Study: De Watergroep improves decision-making with centralized reporting from delaware Belgium

De Watergroep making reporting waterproof

De Watergroep, Belgium’s largest drinking water company, wanted to become more future-proof by improving business insights and decision-making through centralized reporting. The company worked with delaware Belgium to review its information needs, governance, and technology landscape, replacing its existing setup with a new reporting foundation.

delaware Belgium implemented Microsoft AX ERP and a data warehouse, complemented by SAP BusinessObjects and SAP BO Universe so business users could build reports without SQL skills. The new solution created a single source of truth, removed information silos, and supported reporting for areas such as asset valuation, non-revenue water, financial closing, legal reporting, purchasing, and water services, delivering substantial FTE savings and enabling staff to focus on higher-value work.

De Watergroep

Cristina Orodel

Change Manager