Case Study: VDAB closes the finance-business gap with delaware BeLux

Closing the gap between finance and business at VDAB

VDAB, the public employment service of Flanders, sought to close the gap between its finance and business departments. The organization struggled with a lack of alignment that made it difficult to link budgets to actual results, provide transparent management reports, and improve resource allocation. To become a true business partner and support a major organizational transformation, VDAB engaged the vendor delaware BeLux for assistance in implementing a new business controlling process.

delaware BeLux applied a pragmatic methodology, utilizing the Execution Premium Framework to help VDAB develop a driver-based planning and budgeting model. This included forming a dedicated user group, implementing a clear controlling calendar, and managing an extensive change management process. The solution delivered greater transparency, better insights, and increased accountability. A key measurable result was the consolidation of 95 expenditure declarations into a single, easy-to-access budget reporting platform, which significantly improved efficiency and collaboration across departments.

VDAB

De Kinder Ingrid

Manager business controlling