Case Study: KFC achieves 50% fewer deletions and stops employee theft with Delaget Guard

Multi-brand Director of Operations cuts deletions at his restaurants in half with this software tool

KFC (part of The RC Group franchise group) was overwhelmed by data — Rick Riley, Director of Loss Prevention and Training, spent too much time pulling and sifting reports instead of coaching teams or finding theft across 88 units. To simplify monitoring and actioning exceptions, the team turned to Delaget and its Delaget Guard SaaS tool.

Delaget Guard’s algorithms prioritized outliers and recommended actions, letting managers and Area Coaches spot theft and training needs quickly. Using Delaget, deletions that had been as high as 14–15% fell to about 7–8% (some stores as low as 4%), effectively cutting deletions roughly in half, saving about 2 hours per week, uncovering thefts (including cases of $100–$150 per shift and arrests), and producing measurable loss improvement for the franchise.

KFC

Rick Riley

Director of Loss Prevention and Training