Case Study: Mr. Stax (70‑unit IHOP operator) achieves rapid data‑driven decisions and reduced losses with Delaget Coach (Delaget)

Mr. Stax 70-unit IHOP operator leverages data to weather the COVID-19 storm

Mr. Stax, a 70-unit IHOP operator led by COO Harold Ceron, faced urgent revenue pressure and operational uncertainty during the COVID-19 pandemic. Previously dependent on Excel-based reports, the company needed faster, more intuitive access to data, so they partnered with Delaget and adopted the Delaget Coach platform to streamline insights across their portfolio.

Delaget Coach consolidated reporting for all 70 restaurants and enabled Mr. Stax to analyze sales and labor by daypart, hour, and channel (including to‑go and delivery), giving the team faster access to key metrics. Using Delaget’s platform, Mr. Stax made rapid decisions about which locations to keep open or close and how to limit operating hours to stem losses, materially improving decision speed and loss containment across their business.

Mr. Stax

Harold Ceron

Chief Operating Officer