Case Study: New Relic avoids downtime and boosts performance with Deft colocation and network support

New Relic - Customer Case Study

Software analytics company New Relic faced a critical challenge when its legacy hosting provider announced it was shutting down its facility, a move that risked taking 35,000 customers offline. To avoid this downtime, New Relic needed to find a new, highly reliable colocation vendor that could support its rapid growth and provide a data center with superior uptime and low risk of natural disasters.

Deft provided the solution through colocation services, network connectivity, and remote hands support at its Elk Grove Village data center. The implementation included multi-homed bandwidth and BGP routing for redundancy. As a result, New Relic achieved 100% uptime, doubled file server performance, realized significant long-term cost savings, and allowed its team to focus on product development instead of troubleshooting infrastructure.

New Relic

Dave Peterson

Director of Operations