Case Study: First Texas Auto Credit improves dealer experience, halves callback times, and grows business with defi SOLUTIONS

First Texas Auto Credit - Customer Case Study

First Texas Auto Credit was facing growth pain from manual, spreadsheet-based loan processes that became archaic as they added dealers across North Texas. To scale and streamline operations, they engaged defi SOLUTIONS to deploy its Loan Origination System and integrate their existing software and credit‑scoring systems while adding controls for credit risk and dollar limits.

defi SOLUTIONS implemented the Loan Origination System, integrating workflows, credit scoring and third‑party channels (Route, Dealertrack) and automating approvals and controls. Within 45 days First Texas cut call‑back times in half, accelerated dealer sign‑ups (apps the same afternoon), boosted employee productivity and decision quality, and experienced a dramatic increase in business as they became easier for dealers to do business with.

First Texas Auto Credit

Kevin Lawson

General Manager and Part Owner