Case Study: Leading Retail Company achieves 24x7x365 managed detection & response across 10 business units with Deepwatch

Retail Business Selects deepwatch to Provide Managed Detection & Response Services Across Business Units

Leading Retail Company, a conglomerate of ten international retail business units with a large attack surface (57,000 endpoints), had endured point-of-sale malware and phishing breaches and was not getting value from its previous MSSP. The company sought a single partner to provide 24x7x365 monitoring, validation and triage, vulnerability management, and endpoint detection & response—so they engaged Deepwatch for Managed Detection & Response services.

Deepwatch deployed its Managed Detection & Response (leveraging the Deepwatch Managed Security Platform and high-touch Squad delivery model) across all 10 business units in less than 30 days, delivering validated and triaged alerts, named US‑based analysts, ongoing log ingestion and tuning, and a fully staffed SOC. As a result, Deepwatch strengthened analyst–stakeholder relationships, provided continuous detection and response, and produced a steady, measurable improvement in the customer’s patented Security Index.